Need help? Call our Servicing Team at (469) 906-8850 for assistance!
Request a Loan Payoff
Securely request your loan payoff with the guidelines below.
Authorized Access Only
By law, we can only provide loan details, including full or partial payoff information to authorized borrowers. If you are not the authorized borrower but need this information, you must first obtain written authorization from the borrower.
Processing Details
Please allow up to 7 business days for standard processing. Note that proper authorization is required for all requests. For lien releases, expect up to 60 days after final payment for recording and notification.
Processing Time
We appreciate your patience and understanding throughout this process.
Standard Processing: Up to 7 business days.
Requests will not be processed without proper authorization.
Or by mail to: Resolution Finance, LLC 4100 Alpha Rd, Ste 670 Dallas, TX 75244
Requests from Mortgage Servicers or Lienholders
Per Texas Tax Code §32.06(f), we do not fulfill third party payoff requests unless the borrower is more than 90 days delinquent. If this occurs, we will notify the third party and make the payoff information available at that time.
Lien Release Timeline
Once the final payment has cleared, please allow up to 60 days for the lien release to be prepared and recorded. Processing times may be longer in counties without online e-recording capabilities. Once the release of lien is recorded, a copy will be mailed to you for your records.
